Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 06 Jul 2021 13:33:41 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9676035542 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:15 PM, 06th Jul                     hi                    Is your agent here?           05:19 PM, 06th Jul                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:20 PM, 06th Jul                     hi                    I want to know when I will receive my order?           05:21 PM, 06th Jul                     hi                    I placed the order 2 days before           05:21 PM, 06th Jul                     hi                    My order no. 9676035542           05:22 PM, 06th Jul                     hi                    I have to travel today. So I want my order to be delivered today before 7 p.m.           05:22 PM, 06th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           05:24 PM, 06th Jul                     hi                    Yes, sure           05:24 PM, 06th Jul                   mayar                   It takes 2-3 days to be delivered we will contact our team to deliver it asap           05:28 PM, 06th Jul                   mayar                   Is there anything else i can help you with?            05:28 PM, 06th Jul                     hi                    Will it be delivered today as you know I have a flight at 8:00 pm           05:29 PM, 06th Jul                     hi                    ?           05:30 PM, 06th Jul                   mayar                   we will try our best to deliver it asap           05:32 PM, 06th Jul                   mayar                   Is there anything else i can help you with?            05:32 PM, 06th Jul                     hi                    No there is nothing else, Thank you so much           05:32 PM, 06th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:33 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2820745