Subject: Ticket Assigned - Conversation with jeena
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 06 Jul 2021 13:20:26 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jeena jeena                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  jeena Bot:  Hi Jeena ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:08 PM, 06th Jul                   mayar                   Hi Jeena,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:08 PM, 06th Jul                     jeena                    Hi           05:09 PM, 06th Jul                     jeena                    My order number 9675371087           05:10 PM, 06th Jul                     jeena                    My pant is torned           05:10 PM, 06th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           05:10 PM, 06th Jul                     jeena                    Ok           05:10 PM, 06th Jul                   mayar                   We sincerely apologize for any inconvenience caused,           05:11 PM, 06th Jul                   mayar                   We  can create a  return request for you to return it           05:12 PM, 06th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:16 PM, 06th Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:16 PM, 06th Jul                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:20 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2820657