Subject: Ticket Assigned - Conversation with marina
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 06 Jul 2021 10:48:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with marina marina                    Bot:  Hi again! Bot:  Please enter your name Customer:  marina Bot:  Hi Marina ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7475643129 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:36 PM, 06th Jul                   mayar                   Hi Marina  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:38 PM, 06th Jul                     marina                    Hi           02:38 PM, 06th Jul                     marina                    I placed and order           02:38 PM, 06th Jul                     marina                    And chose to be delivered today from 10 to 2 pm           02:38 PM, 06th Jul                     marina                    But I didn’t receive anything           02:38 PM, 06th Jul                     marina                    I just want to know when it will be delivered           02:39 PM, 06th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           02:39 PM, 06th Jul                     marina                    Sure           02:40 PM, 06th Jul                   mayar                   Your order has been placed successfully but the amount was not transferred successfully so kindly check with your bank to transfer the amount           02:42 PM, 06th Jul                   mayar                   Is there anything else i can help you with?            02:42 PM, 06th Jul                     marina                    Do you have a phone number I can call?           02:44 PM, 06th Jul                     marina                    Hello           02:45 PM, 06th Jul                   mayar                   Could you please allow me 2 minutes to check ?           02:46 PM, 06th Jul                     marina                    Ok           02:46 PM, 06th Jul                   mayar                   You can contact us on ( 8000-1271)           02:46 PM, 06th Jul                   mayar                   Is there anything else i can help you with?            02:46 PM, 06th Jul                     marina                    Thanks           02:47 PM, 06th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:47 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2819717