Subject: Ticket Assigned - Conversation with macy
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 05 Jul 2021 13:52:03 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with macy macy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  macy Bot:  Hi Macy ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9675734750 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503182922            05:40 PM, 05th Jul                   mayar                   Hi Macy ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:40 PM, 05th Jul                     macy                    Hi Mayar           05:40 PM, 05th Jul                     macy                    Just want to have an update about my order. Because on the system, it shows that it’s been shipped. I wanted to know if there’s a chance that I will receive it today           05:41 PM, 05th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           05:43 PM, 05th Jul                   mayar                   It takes 2-3 days to be delivered           05:48 PM, 05th Jul                   mayar                   Our team will contact you once it is ready to be delivered           05:48 PM, 05th Jul                   mayar                   Is there anything else i can help you with?            05:48 PM, 05th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:51 PM, 05th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2815479