Subject: Ticket Assigned - Conversation with mohammad shariful
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 05 Jul 2021 12:14:56 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad shariful mohammad shariful                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammad shariful Bot:  Hi Mohammad Shariful ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9675284151 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509368736            03:52 PM, 05th Jul                   mayar                   Hi Mohammad Shariful  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:52 PM, 05th Jul                     mohammad shariful                    Today is the delivery day of my order           03:53 PM, 05th Jul                     mohammad shariful                    But still didn’t receive any call or text from delivery man           03:53 PM, 05th Jul                     mohammad shariful                    My order number is 9675284151           03:54 PM, 05th Jul                     mohammad shariful                    Are you there           03:55 PM, 05th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           03:56 PM, 05th Jul                     mohammad shariful                    Okay           03:59 PM, 05th Jul                   mayar                   It takes 2-3 working days to be delivered we will do our best to deliver it asap           04:03 PM, 05th Jul                   mayar                   Is there anything else i can help you with?            04:03 PM, 05th Jul                     mohammad shariful                    Already 2/3 days gone           04:04 PM, 05th Jul                     mohammad shariful                    Why again asking more times?           04:05 PM, 05th Jul                   mayar                   Kindly be noted that Saturdays & Sundays are off           04:05 PM, 05th Jul                   mayar                   Is there anything else i can help you with?            04:05 PM, 05th Jul                     mohammad shariful                             04:06 PM, 05th Jul                     mohammad shariful                    Okay let’s see           04:07 PM, 05th Jul                     mohammad shariful                    /startOver           04:07 PM, 05th Jul                   mayar                   Is there anything else i can help you with?           04:10 PM, 05th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:14 PM, 05th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2814789