Subject: Ticket Assigned - Conversation with geeta
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Jul 2021 14:26:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with geeta geeta                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  geeta Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Geeta ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9675842179 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:06 PM, 04th Jul                   mayar                   Hi Geeta ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:07 PM, 04th Jul                     geeta                    Mayar hello           06:07 PM, 04th Jul                     geeta                    I placed an order this morning           06:07 PM, 04th Jul                     geeta                    I would like to cancel one of the items from           06:07 PM, 04th Jul                     geeta                    That           06:07 PM, 04th Jul                     geeta                    9675842179Is the order number           06:08 PM, 04th Jul                     geeta                    I want to cancel the t shirt           06:08 PM, 04th Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           06:10 PM, 04th Jul                     geeta                    Sure           06:10 PM, 04th Jul                   mayar                   For sorry it can not be canceled now Kindly return it after getting the order           06:14 PM, 04th Jul                   mayar                   Is there anything else i can help you with?            06:14 PM, 04th Jul                     geeta                    Why is that I cant cancel before it getting delivered           06:15 PM, 04th Jul                     geeta                    I hv to pay the cod charges right?           06:15 PM, 04th Jul                   mayar                   Yes or you can cancel the order and reorder it           06:18 PM, 04th Jul                   mayar                   Is there anything else i can help you with?           06:18 PM, 04th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:25 PM, 04th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2810727