Subject: Ticket Assigned - Conversation with yasmin farah
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Jul 2021 11:04:19 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yasmin farah yasmin farah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yasmin farah Bot:  Hi Yasmin Farah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9674951240 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553066019            02:48 PM, 04th Jul                     yasmin farah                    Ok           02:48 PM, 04th Jul                     yasmin farah                    Hello           02:50 PM, 04th Jul                     yasmin farah                    Hellllo??????           02:51 PM, 04th Jul                     yasmin farah                    WORST SERVICE EVER           02:52 PM, 04th Jul                     yasmin farah                    3 MINS AND WAITING LOL THATS A JOKE           02:52 PM, 04th Jul                     yasmin farah                    NOT ENOUGH AGENTS WORKING TODAY?           02:53 PM, 04th Jul                   mayar                   Hi Yasmin Farah  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:53 PM, 04th Jul                     yasmin farah                    WHERE IS MY ORDER           02:53 PM, 04th Jul                   mayar                   It takes 2-3 working days to be ready at the store           02:54 PM, 04th Jul                   mayar                   Our team will contact you once it is ready           02:54 PM, 04th Jul                   mayar                   Is there anything else i can help you with?            02:54 PM, 04th Jul                     yasmin farah                    WAIT           02:54 PM, 04th Jul                   mayar                   Is there anything else i can help you with?           02:55 PM, 04th Jul                     yasmin farah                    ITS BEEN 3 DAYS           02:55 PM, 04th Jul                   mayar                   We will contact out team t do the needful and Kindly be noted that Saturday & Sunday are holidays           02:57 PM, 04th Jul                     yasmin farah                    Hello           02:57 PM, 04th Jul                   mayar                   Is there anything else i can help you with?            02:57 PM, 04th Jul                     yasmin farah                    Its been 3 days           02:57 PM, 04th Jul                     yasmin farah                    You are not helpful at all           02:57 PM, 04th Jul                     yasmin farah                    Need to speak to supervisor asap           02:57 PM, 04th Jul                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           02:58 PM, 04th Jul                     yasmin farah                    What a mess you are           02:59 PM, 04th Jul                   mayar                   Is there anything else i can help you with?            03:02 PM, 04th Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:03 PM, 04th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2809628