Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 04 Jul 2021 05:34:34 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">Dear Centerpoint,<div><br></div>
<div>already you took 2 months than you said it will take 3 weeks now again its almost more than 3 weeks . where is money , where is your commitment , is this service we get from such a big organization? really cant believe . please return my money or else i am going to consumer court .</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 29 Jun 2021 at 17:12, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Movikhar,<br><br>Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">The refund of SAR 185.20 was processed from our end on June 10 however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2494858