Subject: New Reply Received - need escalation
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 04 Jul 2021 04:03:39 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">I am yet to get my order.</div>
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<div>On Sat, 3 Jul 2021 at 1:36 PM Rahil Antule &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Yesterday, order status changed to shipped and no call or message from delivery company yet.</div>
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<div dir="ltr" class="gmail_attr">On Sat, 3 Jul 2021 at 12:04 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Rahil<br> <br>We’re really sorry if we’ve taken longer than usual to get back to you.<br> <br>Our team is working on your issue, regarding order ( 8273749147) and will get back to you as soon as possible.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2792180