Subject: Ticket Assigned - Conversation with anita
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 03 Jul 2021 16:14:58 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anita anita                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anita Bot:  Hi Anita ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9670832966 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527849666            07:58 PM, 03rd Jul                   mayar                   .مرحبا عطية طاب يومك معك ميار,يسرني أن أساعدك            07:58 PM, 03rd Jul                     anita                    Hi           07:59 PM, 03rd Jul                   mayar                   Hi Anita  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:59 PM, 03rd Jul                     anita                    Few hours back I have requested to hold my order in deira  city center           08:00 PM, 03rd Jul                     anita                    Can you please confirm whether I can collect the same tomorrow           08:00 PM, 03rd Jul                     anita                    Since today is the last day for collection from store           08:00 PM, 03rd Jul                   mayar                   Your order is still available at the sore           08:03 PM, 03rd Jul                   mayar                   store           08:03 PM, 03rd Jul                   mayar                   You can collect it tomorrow           08:03 PM, 03rd Jul                   mayar                   Is there anything else i can help you with?            08:03 PM, 03rd Jul                     anita                    Till when I can collect it           08:04 PM, 03rd Jul                   mayar                   till tomorrow           08:06 PM, 03rd Jul                   mayar                   Is there anything else i can help you with?            08:06 PM, 03rd Jul                     anita                    Can I collect my order by tomorrow           08:12 PM, 03rd Jul                   mayar                   You can collect it tomorrow           08:13 PM, 03rd Jul                   mayar                   Is there anything else i can help you with?           08:13 PM, 03rd Jul                     anita                    Ok thanks that’s it           08:14 PM, 03rd Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:14 PM, 03rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2806828