Subject: Ticket Assigned - Conversation with fahad
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 03 Jul 2021 15:30:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fahad fahad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fahad Bot:  Hi Fahad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9675067098 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558052805            07:18 PM, 03rd Jul                   mayar                   Hi Fahad  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:19 PM, 03rd Jul                     fahad                    hi mayar           07:22 PM, 03rd Jul                     fahad                    just want to know when my order will be ready for collection           07:22 PM, 03rd Jul                   mayar                   Could you please allow me 2 minutes to check your order details?           07:23 PM, 03rd Jul                   mayar                   It takes 2-3 days to be available at the store our team will contact you once it is ready           07:27 PM, 03rd Jul                   mayar                   Is there anything else i can help you with?            07:27 PM, 03rd Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:30 PM, 03rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2806620