Subject: Ticket Assigned - Conversation with sreejith thazhathuveetil
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 03 Jul 2021 12:32:09 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sreejith thazhathuveetil sreejith thazhathuveetil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sreejith thazhathuveetil Bot:  Hi Sreejith Thazhathuveetil ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971552379            04:23 PM, 03rd Jul                   mayar                   Hi Sreejith Thazhathuveetil  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:24 PM, 03rd Jul                     sreejith thazhathuveetil                    0552379573           04:24 PM, 03rd Jul                     sreejith thazhathuveetil                    Hi           04:24 PM, 03rd Jul                     sreejith thazhathuveetil                    I have requested for return on 30th June. But still not collected by your agent           04:25 PM, 03rd Jul                     sreejith thazhathuveetil                    Earlier use to collect in the next day           04:26 PM, 03rd Jul                     sreejith thazhathuveetil                    R u there           04:27 PM, 03rd Jul                   mayar                   It takes 3-5 working days to be collected           04:29 PM, 03rd Jul                     sreejith thazhathuveetil                    Ok..           04:29 PM, 03rd Jul                   mayar                   Our team wil contact you once they are out for collecting it           04:29 PM, 03rd Jul                   mayar                   Is there anything else i can help you with?            04:29 PM, 03rd Jul                     sreejith thazhathuveetil                    No           04:29 PM, 03rd Jul                     sreejith thazhathuveetil                    Thank you           04:29 PM, 03rd Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:31 PM, 03rd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2805669