Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Jul 2021 10:39:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. 

Hello,   
I haven't been reached out by your courier to take the returned items since the day of the email below. 
It's 10 days or more waiting your action and to get my refund. 
Attached a capture for one of the items having some defects. 
Thanks, Fawzi Khalifa94946350

Sent from Yahoo Mail on Android 
 
  On Sat, Jun 19, 2021 at 6:05 PM, Splash Fashions<[email-masked]> wrote:    
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We’ve received your return request.

Hi Fouzy Wafdy, thank you for getting in touch with us. Here’s how your return 1001070057 for order 8271062184 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Sustainable Bossini Striped Polo T-shirt with Short Sleeves  |
| Color: Multicolour |
|  Size: M  |
| Quantity: 1 |

  |  KWD 3.4  |

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|  SPLASH  |
|  Bossini Striped Polo T-shirt with Button Closure and Short Sleeves  |
| Color: Blue |
|  Size: M  |
| Quantity: 1 |

  |  KWD 3.4  |

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|  Total | KWD 6.8  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2789884