Subject: Ticket Assigned - Conversation with moiz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Jul 2021 11:47:09 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with moiz moiz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi,moiz here Bot:  Please enter your name Customer:  moiz Bot:  Hi Moiz ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565959940            03:39 PM, 02nd Jul                   mayar                   Hi Moiz,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:40 PM, 02nd Jul                   mayar                   kindly send your order number           03:41 PM, 02nd Jul                     moiz                    Hi, i wanted to ask is centre point allowing non-vaccinated people in their stores?           03:41 PM, 02nd Jul                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:41 PM, 02nd Jul                   mayar                   Yes they allow them to enter           03:44 PM, 02nd Jul                   mayar                   Is there anything else i can help you with?            03:44 PM, 02nd Jul                     moiz                    Hey           03:45 PM, 02nd Jul                     moiz                    send your order number  Hi, i wanted to ask is centre point allowing non-vaccinated people in their stores?           03:45 PM, 02nd Jul                     moiz                    Thanks           03:45 PM, 02nd Jul                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:46 PM, 02nd Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2801795