Subject: Ticket Assigned - Conversation with bilanda
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jun 2021 14:33:31 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bilanda bilanda                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bilanda Bot:  Hi Bilanda ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:22 PM, 30th Jun                     bilanda                    Hi I need to cancel an order           06:23 PM, 30th Jun                     bilanda                    Hi           06:25 PM, 30th Jun                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:26 PM, 30th Jun                   mayar                   Kindly send your order number           06:29 PM, 30th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:30 PM, 30th Jun                   mayar                   Hi Bilanda, I have not received a response from you still, please confirm if we are still connected?           06:30 PM, 30th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:33 PM, 30th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2793951