Subject: Ticket Assigned - Conversation with omair
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jun 2021 08:56:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with omair omair                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  omair Bot:  Hi Omair ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6323450920 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532176099            12:37 PM, 30th Jun                   mayar                   Hi Omair  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:37 PM, 30th Jun                     omair                    Hello Sir.           12:37 PM, 30th Jun                     omair                    Sid I ordered one dress on 26th of june and till now no updates.           12:37 PM, 30th Jun                     omair                    My order No. 6323450920           12:38 PM, 30th Jun                     omair                    Could you please let me know the status?           12:38 PM, 30th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           12:40 PM, 30th Jun                     omair                    Ok           12:42 PM, 30th Jun                     omair                    Yes sir. Any updates?           12:46 PM, 30th Jun                     omair                    It is 5 mins now           12:47 PM, 30th Jun                     omair                    Helloooo           12:51 PM, 30th Jun                     omair                    What is this sir. Waited for 10 mins.           12:51 PM, 30th Jun                   mayar                   it takes 3-5 working days to be ready at the sore we will contact our team to deliver it asap           12:51 PM, 30th Jun                   mayar                   Our team will contact you on +966532176099           12:52 PM, 30th Jun                   mayar                   once it is ready           12:52 PM, 30th Jun                   mayar                   Is there anything else i can help you with?            12:52 PM, 30th Jun                     omair                    Ok. Thanks           12:52 PM, 30th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:56 PM, 30th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2791724