Subject: Ticket Assigned - Conversation with ruba
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Jun 2021 10:52:04 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ruba ruba                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ruba Bot:  Hi Ruba ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567789525            02:32 PM, 29th Jun                   mayar                   Hi Ruba,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:32 PM, 29th Jun                     ruba                    Hi requested a return but item was not picked           02:33 PM, 29th Jun                     ruba                    ?           02:33 PM, 29th Jun                   mayar                   kindly send your order number           02:34 PM, 29th Jun                     ruba                    9672223202           02:35 PM, 29th Jun                     ruba                    ?           02:38 PM, 29th Jun                     ruba                    Hellooo           02:40 PM, 29th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           02:42 PM, 29th Jun                     ruba                    !!           02:43 PM, 29th Jun                   mayar                   It takes 3-5 days to be collected our team will contact you           02:47 PM, 29th Jun                   mayar                   Our team will contact you           02:47 PM, 29th Jun                   mayar                   Is there anything else i can help you with?            02:47 PM, 29th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:51 PM, 29th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2786671