Subject: Ticket Assigned - Conversation with reena
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Jun 2021 10:39:08 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reena reena                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  reena Bot:  Hi Reena ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8273364576 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96565024985            02:31 PM, 29th Jun                   mayar                   .مرحبا رينا   طاب يومك معك ميار,يسرني أن أساعدك            02:32 PM, 29th Jun                   mayar                   Hi Reena,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:34 PM, 29th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           02:34 PM, 29th Jun                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           02:36 PM, 29th Jun                   mayar                   Is there anything else i can help you with?            02:36 PM, 29th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:38 PM, 29th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2786589