Subject: Ticket Assigned - Conversation with shweta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Jun 2021 09:38:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shweta shweta                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shweta Bot:  Hi Shweta ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  097336401228            01:18 PM, 29th Jun                     shweta                    Ok           01:19 PM, 29th Jun                   mayar                   Hi  Shweta  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:19 PM, 29th Jun                     shweta                    Hi           01:20 PM, 29th Jun                     shweta                    I have requested for return of garment           01:20 PM, 29th Jun                     shweta                    But no one came to pick           01:20 PM, 29th Jun                   mayar                   Kindly send your order number           01:23 PM, 29th Jun                     shweta                    Hello           01:24 PM, 29th Jun                   mayar                   Kindly send your order number           01:27 PM, 29th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:33 PM, 29th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:37 PM, 29th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:37 PM, 29th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2786251