Subject: Ticket Assigned - Conversation with yara
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Jun 2021 09:37:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yara yara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yara Bot:  Hi Yara ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568795170            01:13 PM, 29th Jun                   mayar                   Hi Yara ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:16 PM, 29th Jun                     yara                    I want to return an item an item I ordered online but as guest i dont have an account how can i?           01:17 PM, 29th Jun                   mayar                   Kindly send your order number and name of the item           01:20 PM, 29th Jun                     yara                    Order number 9673724198 and name the item striped sleeveless maxi a-line dress with drawstring waist           01:22 PM, 29th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           01:26 PM, 29th Jun                     yara                    Ok           01:26 PM, 29th Jun                   mayar                   A return request has been created our team will contact you whiten 3-5 days           01:31 PM, 29th Jun                   mayar                   Is there anything else i can help you with?            01:31 PM, 29th Jun                     yara                    Ok           01:32 PM, 29th Jun                     yara                    No thank u           01:32 PM, 29th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:37 PM, 29th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2786246