Subject: Ticket Assigned - Conversation with ashik
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Jun 2021 08:42:08 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ashik ashik                    Customer:  Also may I have your email id to send the queries please. Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Ashik ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:25 PM, 29th Jun                   mayar                   Hi Ashik ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:26 PM, 29th Jun                     ashik                    Hi           12:28 PM, 29th Jun                   mayar                   Kindly send your order number           12:28 PM, 29th Jun                     ashik                    Can i have your customer care email id to send some queries           12:29 PM, 29th Jun                   mayar                   You sure but please send your order number to allow me help you           12:31 PM, 29th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:34 PM, 29th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           12:37 PM, 29th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:41 PM, 29th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2785934