Subject: Ticket Assigned - Conversation with safa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Jun 2021 14:51:33 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with safa safa                    Bot:  Hi again! Bot:  Please enter your name Customer:  safa Bot:  Hi Safa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7469919027 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  97339639850            06:39 PM, 28th Jun                     safa                    one of my order got cancelled ..how do i get the refund           06:40 PM, 28th Jun                   mayar                   Hi Safa ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:44 PM, 28th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           06:45 PM, 28th Jun                   mayar                   We would like to inform you that we will process the refund of amount (1.5 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           06:47 PM, 28th Jun                   mayar                   Is there anything else i can help you with?            06:47 PM, 28th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:51 PM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2782684