Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Jun 2021 12:08:55 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8272649973 Bot:    Your order status is  : Returned   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  8272649973            03:59 PM, 28th Jun                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:59 PM, 28th Jun                     hi                    60060581           03:59 PM, 28th Jun                     hi                    Hi I didn't receive my order.           04:00 PM, 28th Jun                     hi                    When I check it was on retured?           04:00 PM, 28th Jun                     hi                    How can I get my order. Thanks           04:01 PM, 28th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           04:02 PM, 28th Jun                     hi                    Thanks           04:02 PM, 28th Jun                   mayar                   For sorry it can not be delivered after returning it           04:04 PM, 28th Jun                   mayar                   We would like to inform you that we have processed the refund of amount (  KWD10.65) on (6/28/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:05 PM, 28th Jun                   mayar                   Is there anything else i can help you with?            04:05 PM, 28th Jun                     hi                    How can I refund?           04:05 PM, 28th Jun                     hi                    Oki. Thanks           04:06 PM, 28th Jun                     hi                    I'll just check it out           04:06 PM, 28th Jun                     hi                    Thanks for your help           04:06 PM, 28th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:08 PM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2781600