Subject: Ticket Assigned - Conversation with adeela shajahan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Jun 2021 11:37:20 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with adeela shajahan adeela shajahan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  adeela shajahan Bot:  Hi Adeela Shajahan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0559529024            03:29 PM, 28th Jun                     adeela shajahan                    Ok           03:29 PM, 28th Jun                   mayar                   Hi Adeela  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:30 PM, 28th Jun                     adeela shajahan                    Can i talk to your agent?           03:30 PM, 28th Jun                     adeela shajahan                    Thanks           03:30 PM, 28th Jun                     adeela shajahan                    So i bought a sweatshirt for bawadi branch and would like to return it due to size issues           03:31 PM, 28th Jun                     adeela shajahan                    Can i return it in other branches or only from where i bought it           03:31 PM, 28th Jun                     adeela shajahan                    Excuse me?           03:32 PM, 28th Jun                     adeela shajahan                    Please do respond           03:32 PM, 28th Jun                     adeela shajahan                    RESPOND IMMMEADIATELY           03:33 PM, 28th Jun                   mayar                   Kindly head to the same branch to return it           03:34 PM, 28th Jun                   mayar                   Is there anything else i can help you with?            03:34 PM, 28th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:37 PM, 28th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2781391