Subject: Ticket Assigned - Conversation with achini
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 14:05:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with achini achini                    Bot:  Hi again! Bot:  Please enter your name Customer:  achini Bot:  Hi Achini ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:50 PM, 27th Jun                     achini                    Hi           05:51 PM, 27th Jun                   mayar                   Hi Achini ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:51 PM, 27th Jun                     achini                    Still not refund my payment           05:52 PM, 27th Jun                   mayar                   Kindly send your order number           05:52 PM, 27th Jun                     achini                    4571971660           05:53 PM, 27th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           05:54 PM, 27th Jun                     achini                    Ok           05:54 PM, 27th Jun                   mayar                   Take your time           05:55 PM, 27th Jun                     achini                    Hello           05:55 PM, 27th Jun                     achini                    Hellooo           05:57 PM, 27th Jun                   mayar                   We would like to inform you that we have processed the refund of amount (QAR53.31) on (6/24/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           05:57 PM, 27th Jun                   mayar                   Is there anything else i can help you with?            05:57 PM, 27th Jun                     achini                    Are you credit on my bank account           05:58 PM, 27th Jun                     achini                    Hello           05:59 PM, 27th Jun                     achini                    Hello           06:00 PM, 27th Jun                     achini                    Hellooooooooo           06:01 PM, 27th Jun                     achini                    Anyone hear           06:01 PM, 27th Jun                   mayar                   Yes , The amount was transferred to your bank account           06:01 PM, 27th Jun                   mayar                   Is there anything else i can help you with?            06:01 PM, 27th Jun                   mayar                   It will take 7-14 days to be reflected to you           06:02 PM, 27th Jun                   mayar                   Is there anything else i can help you with?            06:02 PM, 27th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:05 PM, 27th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2776399