Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 13:09:43 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div class="ydp5d8e0cceyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Same is the reply every time. Kindly do the needful as early as possible.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, June 27, 2021, 03:40:12 PM GMT+4, Max &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Umar,</div>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)">We’re
really sorry if we’ve taken longer than usual to get back to you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)" dir="ltr">Our
team is working on your issue regarding ( 9670157896 ) , and will get back to you as soon as possible.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)">Your friends,</span></div>
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<span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)">The </span><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)">S</span><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)" dir="ltr">upport Team</span>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2769409