Subject: Ticket Assigned - Conversation with rhian wright
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 10:40:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rhian wright rhian wright                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rhian wright Bot:  Hi Rhian Wright ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507872995            02:31 PM, 27th Jun                   mayar                   Hi Rhian  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:32 PM, 27th Jun                     rhian wright                    Hi please can you arrange a return for me           02:32 PM, 27th Jun                     rhian wright                    rder no 9673140886           02:32 PM, 27th Jun                   mayar                   Kindly send name of the item           02:34 PM, 27th Jun                     rhian wright                    All items           02:34 PM, 27th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           02:34 PM, 27th Jun                     rhian wright                    Okay           02:35 PM, 27th Jun                   mayar                   A return request has been created our team will contact you in 3-5 days to collect the items           02:38 PM, 27th Jun                   mayar                   Is there anything else i can help you with?            02:38 PM, 27th Jun                     rhian wright                    Thanks           02:38 PM, 27th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:40 PM, 27th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2774962