Subject: Ticket Assigned - Conversation with ibrahim hefny
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 10:07:34 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ibrahim hefny ibrahim hefny                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ibrahim hefny Bot:  Hi Ibrahim Hefny ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9673204371 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971563116616            01:48 PM, 27th Jun                   mayar                   Hi Ibrahim ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:48 PM, 27th Jun                     ibrahim hefny                    Good afternoon, I would like to have contact with the driver of my order           01:49 PM, 27th Jun                     ibrahim hefny                    To know if it would arrive today or tomorrow           01:49 PM, 27th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           01:54 PM, 27th Jun                     ibrahim hefny                    Yes sure           01:54 PM, 27th Jun                   mayar                   your ORDER IS OUT FOR DELIVERY OUR TEAM WILL CONTACT YOU ON +971563116616           02:01 PM, 27th Jun                   mayar                   Is there anything else i can help you with?            02:01 PM, 27th Jun                     ibrahim hefny                    thank you           02:02 PM, 27th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:07 PM, 27th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2774741