Subject: Ticket Assigned - Conversation with dalia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 09:03:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dalia dalia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  dalia Bot:  Hi Dalia ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9672947580 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:55 PM, 27th Jun                   mayar                   Hi Dalia,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:56 PM, 27th Jun                     dalia                    Hello           12:56 PM, 27th Jun                     dalia                    Please my order I should collect it from ur branch at MOE           12:57 PM, 27th Jun                     dalia                    But till now I didn’t get any message to receive           12:57 PM, 27th Jun                   mayar                   It takes 2-3 working days to be ready at the store our team will contact you on +971564647341  once it is ready           12:58 PM, 27th Jun                   mayar                   Is there anything else i can help you with?            12:58 PM, 27th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:02 PM, 27th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2774367