Subject: Ticket Assigned - Conversation with arun
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 26 Jun 2021 15:23:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arun arun                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  arun Bot:  Hi Arun ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8273250771 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096565093529            07:12 PM, 26th Jun                   mayar                   Hi Arun ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:13 PM, 26th Jun                     arun                    Hi I had placed an order           07:14 PM, 26th Jun                     arun                    Shipping was store pick up but can I change it to delivery?           07:14 PM, 26th Jun                   mayar                   For sorry it can not be changed           07:15 PM, 26th Jun                   mayar                   You can collect it whiten 14 days           07:15 PM, 26th Jun                   mayar                   Is there anything else i can help you with?            07:15 PM, 26th Jun                     arun                    How do I cancel my order           07:15 PM, 26th Jun                   mayar                   For sorry it can not be cancelled now           07:17 PM, 26th Jun                   mayar                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-15 days.           07:17 PM, 26th Jun                   mayar                   Is there anything else i can help you with?            07:17 PM, 26th Jun                     arun                    Ok           07:18 PM, 26th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:23 PM, 26th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2771365