Subject: Ticket Assigned - Conversation with azher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 26 Jun 2021 09:36:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with azher azher                    Bot:  Hi again! Bot:  Please enter your name Customer:  azher Bot:  Hi Azher ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6310791030 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:32 PM, 26th Jun                     azher                    Ok           01:32 PM, 26th Jun                   mayar                   Hi Azher ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:32 PM, 26th Jun                   mayar                   The (161866523 - - Animal Printed Slip-On Slide) in your order ID 6310791030 went out of stock, so we've partially shipped your order and the amount of 	RAS 4.5 will be refunded back to your debit or Credit Card in 7-14 working days.  We apologize for the inconvenience caused and thank you for your patience.           01:34 PM, 26th Jun                   mayar                   Is there anything else i can help you with?            01:34 PM, 26th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:36 PM, 26th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2769080