Subject: Ticket Assigned - Conversation with prathana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Jun 2021 14:41:15 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with prathana prathana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  prathana Bot:  Hi Prathana ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  566327119            06:35 PM, 25th Jun                   mayar                   Hi Prathana ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:35 PM, 25th Jun                     prathana                    Hi.. i har ordered more than 10 items           06:36 PM, 25th Jun                     prathana                    But some of the items are too large for me           06:36 PM, 25th Jun                     prathana                    Is it possible to exchange the item with a smaller size           06:37 PM, 25th Jun                     prathana                    ?           06:37 PM, 25th Jun                   mayar                   For sorry we do not have return policy           06:38 PM, 25th Jun                   mayar                   You can only return it           06:38 PM, 25th Jun                   mayar                   Is there anything else i can help you with?            06:38 PM, 25th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:40 PM, 25th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2766154