Subject: Ticket Assigned - Conversation with hi grace here
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 25 Jun 2021 12:38:08 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi   grace here hi   grace here                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi   grace here Bot:  Hi Hi   Grace Here ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543211235            04:27 PM, 25th Jun                   mayar                   Hi Grace  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:27 PM, 25th Jun                     hi   grace here                    Hi.. i bought item in Max burjuman branch.. is it possible for me to change the size in nearest Max in my place?? Sahara center           04:28 PM, 25th Jun                     hi   grace here                    Hi           04:30 PM, 25th Jun                   mayar                   Did you make an online order ?           04:31 PM, 25th Jun                     hi   grace here                    No..           04:32 PM, 25th Jun                     hi   grace here                    I bought in store           04:32 PM, 25th Jun                   mayar                   Kindly head to the same store           04:34 PM, 25th Jun                   mayar                   Is there anything else i can help you with?            04:34 PM, 25th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:37 PM, 25th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2765641