Subject: Ticket Assigned - Conversation with samah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Jun 2021 14:24:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with samah samah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  samah Bot:  Hi Samah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6322002007 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  560381695            06:12 PM, 24th Jun                   mayar                   Hi Samah,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:12 PM, 24th Jun                     samah                    My order           06:13 PM, 24th Jun                     samah                    6322002007           06:13 PM, 24th Jun                     samah                    already shipped           06:13 PM, 24th Jun                     samah                    But i dont get it           06:13 PM, 24th Jun                     samah                    It was supposed  to be delivered  on Thursday           06:14 PM, 24th Jun                     samah                    Track  number sd002338826           06:15 PM, 24th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           06:15 PM, 24th Jun                     samah                    Ok           06:15 PM, 24th Jun                   mayar                   It takes 3-5 days to be delivered our team will contact you once it is ready           06:16 PM, 24th Jun                   mayar                   Is there anything else i can help you with?            06:16 PM, 24th Jun                     samah                    It was supposed           06:19 PM, 24th Jun                     samah                    Today           06:19 PM, 24th Jun                     samah                    On Thursday           06:19 PM, 24th Jun                   mayar                   The order was placed yesterday it takes 3-5 days to be delivered           06:22 PM, 24th Jun                   mayar                   Is there anything else i can help you with?            06:22 PM, 24th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:23 PM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2762282