Subject: Ticket Assigned - Conversation with christopher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Jun 2021 14:21:16 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with christopher christopher                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  christopher Bot:  Hi Christopher ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6321444999 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567220729            06:07 PM, 24th Jun                     christopher                    followed up order!!!           06:07 PM, 24th Jun                     christopher                             06:09 PM, 24th Jun                     christopher                             06:09 PM, 24th Jun                   mayar                   Hi Christopher  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:10 PM, 24th Jun                     christopher                    i would like to complain about my order. in my track it said that i reject my order!! NO!!! i need my order!!           06:12 PM, 24th Jun                     christopher                    i would like to followed up my order!!           06:12 PM, 24th Jun                     christopher                             06:12 PM, 24th Jun                   mayar                   We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception.  ​ Please be assured to received a call from our delivery agent as we have now informed our courier team to contact you prior to the delivery of your items. The mobile number you provided is +966567220729)  ​ We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days.           06:15 PM, 24th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:20 PM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2762268