Subject: Ticket Assigned - Conversation with rowena camacho
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 24 Jun 2021 11:33:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rowena camacho rowena camacho                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rowena camacho Bot:  Hi Rowena Camacho ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid
  by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96566668354            03:20 PM, 24th Jun                     rowena camacho                    How can I open my account here? I already have refund but I forget to open my account           03:21 PM, 24th Jun                     rowena camacho                    I want to use my refund to purchase another item but I forget my account
  here.thats my problem           03:22 PM, 24th Jun                     rowena camacho                    Can you check my details??? I forgot my account details and password           03:23 PM, 24th Jun                   mayar                   Hi Rowena  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:23 PM, 24th Jun                   mayar                   Kindly send your email which you was using while placing your order           03:27 PM, 24th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:27 PM, 24th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:29 PM, 24th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:33 
 PM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2761192