Subject: Ticket Assigned - Conversation with sheharyar
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 24 Jun 2021 11:15:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sheharyar sheharyar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sheharyar Bot:  Hi Sheharyar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9672653637 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522432393            02:59 PM, 24th Jun                   mayar                   Hi Sheharyar ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:00 PM, 24th Jun                     sheharyar                    I’m a bit confused about my order status           03:00 PM, 24th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           03:01 PM, 24th Jun                   mayar                   You order was shipped           03:02 PM, 24th Jun                   mayar                   Our team will contact you once it is ready to be delivered           03:02 PM, 24th Jun                   mayar                   Is there anything else i can help you with?            03:02 PM, 24th Jun                     sheharyar                    I placed an order yesterday 9672653637 and got a message saying that the payment didnt go through           03:03 PM, 24th Jun                     sheharyar                    Then i get a message that its delivered           03:03 PM, 24th Jun                     sheharyar                    I mean its otw something           03:04 PM, 24th Jun                     sheharyar                    Bank deducted that amount           03:04 PM, 24th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           03:07 PM, 24th Jun                   mayar                   Your order was placed successfully           03:11 PM, 24th Jun                   mayar                   It takes 2-3 days to be delivered           03:11 PM, 24th Jun                   mayar                   Is there anything else i can help you with?            03:11 PM, 24th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:14 PM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2761079