Subject: Ticket Assigned - Conversation with jesserina
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 24 Jun 2021 11:04:39 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jesserina jesserina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jesserina Bot:  Hi Jesserina ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  0565444913 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9672394529 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565444913            02:57 PM, 24th Jun                   mayar                   Hi Jesserina  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:58 PM, 24th Jun                     jesserina                    H Mayar           02:58 PM, 24th Jun                     jesserina                    Can you please help me track the above order#?           02:59 PM, 24th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           02:59 PM, 24th Jun                     jesserina                    It says out for delivery today but i need to know the ETA           02:59 PM, 24th Jun                     jesserina                    Ok           02:59 PM, 24th Jun                   mayar                   The order is out for delivery our team will contact you on this number           03:01 PM, 24th Jun                   mayar                   +971565444913           03:01 PM, 24th Jun                   mayar                   Is there anything else i can help you with?            03:01 PM, 24th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:04 PM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2761008