Subject: Ticket Assigned - Conversation with eiman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 24 Jun 2021 10:47:08 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with eiman eiman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  eiman Bot:  Hi Eiman ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97336251063            02:41 PM, 24th Jun                     eiman                    ok           02:41 PM, 24th Jun                   mayar                   Hi Eiman  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:43 PM, 24th Jun                     eiman                    Hello           02:44 PM, 24th Jun                     eiman                    I would like to merge a shukran card to this account           02:44 PM, 24th Jun                   mayar                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.   To link your Shukran card, please follow the below steps:   1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage           02:45 PM, 24th Jun                   mayar                   Is there anything else i can help you with?            02:45 PM, 24th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:46 PM, 24th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2760905