Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 15:19:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9671046536 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504744765            07:14 PM, 21st Jun                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:14 PM, 21st Jun                     hi                    I order from 4 days to collect           07:15 PM, 21st Jun                     hi                    But it is still progressing           07:15 PM, 21st Jun                     hi                    Order # 9671046536           07:16 PM, 21st Jun                   mayar                   Your order ID( 9671046536) is now ready for collection.  Kindly make sure to have your Emirates ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           07:17 PM, 21st Jun                   mayar                   Is there anything else i can help you with?            07:17 PM, 21st Jun                     hi                    Ok thank you           07:18 PM, 21st Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:18 PM, 21st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2746673