Subject: Ticket Assigned - Conversation with this is nayab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 12:09:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with this is nayab this is nayab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  this is nayab Bot:  Hi This Is Nayab ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6319539635 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0590048857            04:04 PM, 21st Jun                   mayar                   Hi Nayab,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:04 PM, 21st Jun                     this is nayab                    hellosir           04:04 PM, 21st Jun                     this is nayab                    i got my order yesterday but we didnt get shukran point           04:05 PM, 21st Jun                     this is nayab                    Order #6319539635           04:06 PM, 21st Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           04:06 PM, 21st Jun                     this is nayab                    o           04:06 PM, 21st Jun                     this is nayab                    ok           04:06 PM, 21st Jun                   mayar                   We sincerely apologize for any inconvenience however, as we can check the following order: (6319539635) has been delivered to you on (20/6/2021). Please note Shukran Points are credited to your account after 14 days from the date of delivery of the order.  20 We request you to please allow full 14 days and if you still have not received the Shukran Points to your account please simply reply to this email and we will be happy to investigate further.           04:07 PM, 21st Jun                   mayar                   Is there anything else i can help you with?            04:08 PM, 21st Jun                     this is nayab                    thnaks you sir           04:08 PM, 21st Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:08 PM, 21st Jun                     this is nayab                    same to u           04:09 PM, 21st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2745512