Subject: Ticket Assigned - Conversation with hi
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 11:36:58 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:20 PM, 21st Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:20 PM, 21st Jun                     hi                    Hi           03:20 PM, 21st Jun                     hi                    I have a wrong item delivered issue, I already complaint about it with splash and centre point also           03:20 PM, 21st Jun                     hi                    At last they send me an email go nearest center point and give back the item and collect the cash           03:21 PM, 21st Jun                     hi                             03:21 PM, 21st Jun                     hi                             03:21 PM, 21st Jun                     hi                    Helo           03:22 PM, 21st Jun                     hi                    This is the big problem this chatroom person are not responding at when the Costomer is chating           03:23 PM, 21st Jun                     hi                    After 1 hour you guys are send msg your not responding so you’re issue is resolved. What is this? Very bad costomer service           03:24 PM, 21st Jun                   mayar                   We know that you are angry regarding this issue but for sorry we do not have exchange  policy we can create a return request for you           03:29 PM, 21st Jun                   mayar                   We sincerely apologize for any inconvenience caused,           03:29 PM, 21st Jun                   mayar                   Is there anything else i can help you with?            03:35 PM, 21st Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:36 PM, 21st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2745309