Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 09:53:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97466526202            01:28 PM, 21st Jun                   Mohammed                   Hi,Good Afternoon, Thank you for contacting us. My name is Fahim, I will be happy to assist you.           01:28 PM, 21st Jun                     hi                    Hi           01:29 PM, 21st Jun                     hi                    Regarding my order           01:29 PM, 21st Jun                     hi                    I got message 1 item cancelled           01:29 PM, 21st Jun                     hi                    But in order details not showing reduced amount           01:30 PM, 21st Jun                     hi                    Hi           01:32 PM, 21st Jun                     hi                    When will you assist           01:33 PM, 21st Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           01:43 PM, 21st Jun                   mayar                   The amount will be deducted before delivering the order           01:46 PM, 21st Jun                   mayar                   And the invoice will be edited           01:47 PM, 21st Jun                   mayar                   Is there anything else i can help you with?            01:47 PM, 21st Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:52 PM, 21st Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2744736