Subject: Ticket Assigned - Conversation with madiha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 13:15:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with madiha madiha                    Customer:  Ok Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Madiha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  00 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:58 PM, 20th Jun                     madiha                    Ok           04:58 PM, 20th Jun                     madiha                    Hello           04:59 PM, 20th Jun                     madiha                    Hey           04:59 PM, 20th Jun                     madiha                    Is there anyone?           05:01 PM, 20th Jun                     madiha                    Hello           05:02 PM, 20th Jun                     madiha                    Is there any agent?           05:03 PM, 20th Jun                   mayar                   Hi Madiha  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:04 PM, 20th Jun                     madiha                    I want bags in sale price           05:05 PM, 20th Jun                     madiha                    Ask your head manager give flash sale today on bags           05:05 PM, 20th Jun                     madiha                    I am your regular client           05:05 PM, 20th Jun                     madiha                    Twice or thrice a week i ordered on your website.           05:05 PM, 20th Jun                     madiha                    Regularly i order on your website           05:06 PM, 20th Jun                     madiha                    Its a request to your manager head to give flash sale on bags           05:06 PM, 20th Jun                     madiha                    Last week u offered buy 1 get 1 free on bags..but i missed it           05:07 PM, 20th Jun                     madiha                    Now i badly want           05:07 PM, 20th Jun                   mayar                   For sorry we do not have this offer any more Kindly check our website frequently to get different offers           05:08 PM, 20th Jun                   mayar                   Is there anything else i can help you with?            05:08 PM, 20th Jun                     madiha                    Its my request           05:08 PM, 20th Jun                     madiha                    Forward my request to your team head           05:09 PM, 20th Jun                     madiha                    Its your regular customer's request           05:09 PM, 20th Jun                     madiha                    To give offer on bags           05:09 PM, 20th Jun                     madiha                    Just forward my request to your manager           05:09 PM, 20th Jun                     madiha                    Thanks           05:09 PM, 20th Jun                   mayar                   We sincerely apologize for any inconvenience caused,  For sorry we do not have this offer any more Kindly check our website frequently to get different offers           05:12 PM, 20th Jun                   mayar                   Is there anything else i can help you with?           05:12 PM, 20th Jun                     madiha                    Just forward my request           05:12 PM, 20th Jun                   mayar                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           05:13 PM, 20th Jun                   mayar                   Is there anything else i can help you with?            05:13 PM, 20th Jun                     madiha                    Ok thanks           05:14 PM, 20th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:15 PM, 20th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2740766