Subject: Ticket Assigned - Conversation with alma
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 12:12:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alma alma                    Customer:  IMAGE Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Alma ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9671316555 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:04 PM, 20th Jun                   mayar                   Hi Alma ,Good afternoon Thank you for contac
 ting us. My name is Mayar ,i will be happy to help you.           04:06 PM, 20th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:07 PM, 20th Jun                   mayar                   Hi Alma, I have not received a response from you still, please confirm if we are still connected?           04:09 PM, 20th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:12 PM, 20th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2740397