Subject: Ticket Assigned - Conversation with aysha
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 11:19:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aysha aysha                    Bot:  Hi again! Bot:  Please enter your name Customer:  aysha Bot:  Hi Aysha ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  /startOver            02:46 PM, 20th Jun                   mayar                   Hi Aysha ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:47 PM, 20th Jun                     aysha                    Due to Covid shops are closed i want to change the clothes beacuse itnot my size           02:47 PM, 20th Jun                   mayar                   Kindly send your order number           02:47 PM, 20th Jun                     aysha                    LM7470743014           02:48 PM, 20th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           02:48 PM, 20th Jun                     aysha                    Okay           02:48 PM, 20th Jun                   mayar                   For sorry it can be changed we can create  a return request for you and our team will collect it whiten 3-5  days '           02:50 PM, 20th Jun                     aysha                    Jean's should be 30 in Eur not in UK , and jackets too small its look like for kids           02:50 PM, 20th Jun                     aysha                    I won't be in Bahrain           02:51 PM, 20th Jun                     aysha                    I have Flight tomorrow           02:51 PM, 20th Jun                     aysha                    Hello           02:53 PM, 20th Jun                   mayar                   Can you leave it with your family members and our team will come to collect it           02:57 PM, 20th Jun                   mayar                   Is there anything else i can help you with?            03:01 PM, 20th Jun                     aysha                    Your shop are close           03:03 PM, 20th Jun                     aysha                    No one will be here           03:03 PM, 20th Jun                     aysha                    Can you give me WhatsApp number           03:03 PM, 20th Jun                     aysha                    For the shops so i can contact them           03:03 PM, 20th Jun                     aysha                    3416 6091           03:03 PM, 20th Jun                     aysha                    This my number           03:03 PM, 20th Jun                     aysha                    Please do it quick           03:04 PM, 20th Jun                   mayar                   We do not have a whatsapp number we can only create a return request for you and our team will collect the items           03:08 PM, 20th Jun                   mayar                   Is there anything else i can help you with?            03:08 PM, 20th Jun                     aysha                    Hello           03:11 PM, 20th Jun                   mayar                   For sorry the return at the store is not available now days           03:13 PM, 20th Jun                   mayar                   Is there anything else i can help you with?           03:13 PM, 20th Jun                     aysha                    Dear am traveling           03:14 PM, 20th Jun                     aysha                    What am gonna do to tha clothes           03:14 PM, 20th Jun                   mayar                   Can you leave it with your family members and our team will come to collect it           03:15 PM, 20th Jun                   mayar                   Is there anything else i can help you with?           03:18 PM, 20th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:18 PM, 20th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2740104