Subject: Ticket Assigned - Conversation with maha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 11:09:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maha maha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maha Bot:  Hi Maha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9670869064 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504779746            03:00 PM, 20th Jun                     maha                    Ok           03:00 PM, 20th Jun                   mayar                   Hi Maha ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:00 PM, 20th Jun                     maha                    Hi           03:00 PM, 20th Jun                     maha                    I just want to ask about the items the I returned today because of the size           03:00 PM, 20th Jun                     maha                    When they will return the money           03:01 PM, 20th Jun                     maha                    So i can choose other size           03:01 PM, 20th Jun                     maha                    !?           03:03 PM, 20th Jun                   mayar                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           03:03 PM, 20th Jun                   mayar                   Is there anything else i can help you with?            03:03 PM, 20th Jun                     maha                    Oh okay thanks dear           03:04 PM, 20th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:08 PM, 20th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2740039