Subject: Ticket Assigned - Conversation with asalah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 10:45:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asalah asalah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asalah Bot:  Hi Asalah ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6320263791 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0541180587            02:39 PM, 20th Jun                     asalah                    Ok           02:41 PM, 20th Jun                   mayar                   Hi Asalah ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:42 PM, 20th Jun                     asalah                    Hello dear           02:42 PM, 20th Jun                     asalah                    I just want to ask if there are any updates about my order           02:42 PM, 20th Jun                     asalah                    Click and collect           02:43 PM, 20th Jun                     asalah                    Not home delivery           02:43 PM, 20th Jun                     asalah                    The order # is           02:43 PM, 20th Jun                     asalah                    6320263791           02:43 PM, 20th Jun                   mayar                   It takes 3-5 days to be ready at the store           02:43 PM, 20th Jun                   mayar                   Our team will contact you once it is  ready           02:44 PM, 20th Jun                   mayar                   Is there anything else i can help you with?            02:44 PM, 20th Jun                     asalah                    Ok thanks           02:44 PM, 20th Jun                     asalah                    No           02:44 PM, 20th Jun                     asalah                    Thank u           02:44 PM, 20th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:44 PM, 20th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2739916