Subject: Ticket Assigned - Conversation with pankaj oberoi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Jun 2021 15:23:28 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with pankaj oberoi pankaj oberoi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  pankaj oberoi Bot:  Hi Pankaj Oberoi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something? You can do it in 2 easy ways.  1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096555888505            07:12 PM, 19th Jun                   mayar                   Hi Pankaj Oberoi  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:13 PM, 19th Jun                     pankaj oberoi                    Hi Mayar           07:13 PM, 19th Jun                     pankaj oberoi                    Looking for your help…I have items in my cart, while selecting shipping I want to select click and collect but it is not giving me an option to do it and is charging 2 kd for shipping, how can I just select the click and collect option…           07:15 PM, 19th Jun                     pankaj oberoi                    Usually always it works…but this time it is not showing…           07:16 PM, 19th Jun                     pankaj oberoi                    Are you there           07:17 PM, 19th Jun                     pankaj oberoi                    Hi           07:19 PM, 19th Jun                   mayar                   For sorry C &C is not available for all items           07:19 PM, 19th Jun                   mayar                   Sorry for the late replay           07:19 PM, 19th Jun                   mayar                   Is there anything else i can help you with?            07:19 PM, 19th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:23 PM, 19th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2736643