Subject: Ticket Assigned - Conversation with ali qasim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Jun 2021 15:10:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ali qasim ali qasim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ali qasim Bot:  Hi Ali Qasim ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9670508293 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556845604            06:59 PM, 19th Jun                   mayar                   Hi Ali ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:00 PM, 19th Jun                     ali qasim                    Hello           07:00 PM, 19th Jun                     ali qasim                    Why my order is getting delayed           07:00 PM, 19th Jun                     ali qasim                    I made this on Wednesday           07:00 PM, 19th Jun                     ali qasim                    9670508293           07:00 PM, 19th Jun                     ali qasim                    Along with this i have made one more order which I received msg for collection but for this why it is delayed           07:01 PM, 19th Jun                     ali qasim                    ?           07:02 PM, 19th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           07:04 PM, 19th Jun                     ali qasim                    Sure           07:04 PM, 19th Jun                   mayar                   It takes 2-3 working days to be available at the  store           07:04 PM, 19th Jun                   mayar                   Our team will contact you once it is ready           07:05 PM, 19th Jun                   mayar                   Is there anything else i can help you with?            07:05 PM, 19th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:09 PM, 19th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2736572